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Trust

How this content is written, reviewed, and corrected.

We publish health education, not advertising copy dressed as science. This page states the standards every article, FAQ answer, and film on this site is held to, and the things we refuse to publish.

This page is general health information, not medical advice. It cannot diagnose you or tell you what treatment is right for you. Only a licensed clinician who has reviewed your history can do that, and they may decide treatment is not appropriate. Individual results vary and no outcome is guaranteed.

Our evidence standard

Every medical statement on this site must trace to one of four sources: FDA-approved prescribing information, peer-reviewed clinical literature, published guidance from a recognised body (FDA, CDC, NIH, professional societies), or a clearly-labelled statement about how our own service operates.

Where evidence is limited, we say so in the sentence itself rather than in a footnote. Where a molecule is studied but not proven for an outcome, we describe what has been studied instead of implying the outcome.

Primary literature first. Trial data is cited to the trial, with a link to the PubMed record - not to a secondary article summarising it.
Labels for approved products. Claims about an FDA-approved medicine follow its prescribing information, including boxed warnings.
Averages are labelled as averages. Trial means are never presented as what you will experience.
No borrowed authority. Evidence for an FDA-approved product is never used to imply anything about a compounded preparation.

What we will not publish

Patient testimonials, reviews, or success stories. Not real ones, not anonymised ones, not composites, not AI-generated ones. We replace testimonial-style proof with citations and process transparency.
Before-and-after imagery or any visual implying a typical result.
Guaranteed outcomes, pound counts, or timelines presented as promises.
Equivalence claims for compounded medications. We never describe a compounded preparation as a generic, an equivalent, or the same as an FDA-approved product.
“FDA-approved” applied to a compounded medicine, a pharmacy, or our platform. Compounded medications are not FDA-approved and FDA does not review them for safety, effectiveness, or quality before marketing.
Invented credentials, statistics, partnerships, or accreditations. If we cannot document it, it does not appear.

Medical review

Clinical content is written from primary sources and checked against them before publication, and revisited when the underlying evidence or labelling changes. Pages that carry a review byline show the date of that review.

Sources: every clinical claim is cited to a reputable primary source: official FDA prescribing information and approved labelling, peer-reviewed clinical research, and National Institutes of Health resources
Scope of review: medical accuracy, safety information, contraindication completeness, and compounded-status disclosure
When content is revisited: at publication, and again when prescribing information, labelling, or the underlying evidence changes
Editorial independence: clinical accuracy takes precedence over commercial framing, and a clinical objection is grounds to change or withhold a page

Corrections

If we get something wrong, we correct the page and note what changed. Material medical corrections carry a dated correction notice on the page itself rather than a silent edit.

Found an error? Write to contact@pinwellrx.com with the page and the claim in question. Reports that affect clinical accuracy are the first thing we look at.

Who writes this

Articles are written from primary sources: FDA prescribing information, peer-reviewed trials, and NIH resources. Editorial work is kept separate from conversion targets, because content written to persuade rather than to inform is how health publishing goes wrong.

How we describe our own service

PinwellRx is a telehealth platform. We are not a pharmacy, not a manufacturer, and not a compounder. Independent licensed clinicians make prescribing decisions; licensed U.S. pharmacies dispense and ship. When we describe our process, that is a statement about our operations, and we mark it as such.

A clinician may determine that no treatment, or a different treatment, is appropriate for you. That outcome is real and refunded in full - we say so on every page that sells anything.

Care that can tell you no.

A licensed clinician reviews your history and decides what is appropriate. Prescription only. Refunded in full if you are not prescribed.

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